Navigate the new era of customer engagement with confidence — and reap the rewards

The Customer Engagement Leadership (CEL) Council, a Frost & Sullivan Professional Development Community, is the world’s foremost member-driven, global business leadership network for senior-level executives in customer experience, marketing, and customer care. The Council enables business leaders to deepen customer engagement by focusing on the intersection of critical business and technology issues that will drive growth for themselves and their organizations.

The launch of this unique Council emerged organically from our International Customer Contact Executive MindXchange series, a uniquely engaging event now in its 14th year. The desire among participants to continue the conversations year round in order to nurture the insights gained and to collaborate for faster innovation culminated in the establishment of this Council with a rapidly growing executive membership.

Join this dynamic organization with cross-industry and cross-functional representation, where members determine the critical issues discussed and drive the content delivered. You will also:

• Build an exclusive, executive network of peers in other industries
• Enhance life-long learning, and develop your executive leadership capabilities
• Remain a relevant and high-performing leader well into the future

How to Join
The Customer Engagement Leadership Council offers an annual corporate membership allowing any number of qualified leaders from your organization to participate. For more information about the Customer Engagement Leadership Council, click here or contact Matthew McSweegan via email: or phone at 516-255-3812.

Contact Us

Contact Us

Customer Contact East
7550 IH 10 West, Suite 400
San Antonio, TX 78229-5616

Phone: +1-877-463-7678

About the Event

Customer Contact East will prepare you for the future of customer care by providing pragmatic real-world experiences, insight, best practices and tools for realizing your Customer First vision.

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